Sales Questions Shipping Questions Duplicator Questions CD Recorder Questions SCSI Questions

Welcome to Essential Data, Inc. FAQ Page. This page was designed to answer most of your pre-sales and Technical support questions before you call to save you time and money. Most of your quesetions can be answered here so try this first. This FAQ page will be updated often to ensure the best service possible.

Back to top of page	Sales Questions
	Q: What does OEM mean? Q: What forms of payment do you except? Q: Is there a restocking fee on returns? Q: Do you except Company and government PO's? Q: Are you on the GSA Schedule? Q: What kind of lead time should I expect on duplicators?

Back to top of page	Shipping Questions
	Q: What kind of shipping do you offer? Q: You offer free ground shipping does this deduct from expedited shipping? Q: What is a Deal Spring Coupon? Q: When do new orders normally Ship? Q: When will tracking numbers be available?

Back to top of page	Duplicator Questions
	Q: What lead time should I expect before the unit is shipped? Q: What does SCSI Bus mean? Q: What is the difference between SCSI Bus and Stand Alone? Q: How do you install a SCSI Bus Duplicator Q: While duplicating recorders tend to drop off.

Back to top of page	CD Recorder Questions
	Q: How fast can I record a full CD at 8x? Q: What software do I need for my Macintosh or PC? Q: My CD Recorder is recognised by my computer bu not the recording software Q: How do I backup a Karaoke CD? Q: What is Digital Audio Extraction (DAE) and what does it do for me?

Back to top of page	SCSI Questions
	Q: What is a SCSI Host Adapter? Q: What SCSI card should I buy with an 8x CD Recorder? Q: How do I install a SCSI card? Q: Why do I need a faster SCSI card Q: Whats a daisey chain? Q: How long can my daisy chain be with my SCSI card

Can't Find an answer for your question please e-mail us or call 1-800-795-4756.